Thouraya Gherissi Labben

Professor/Director
Lausanne Hospitality Research
Ecole hôtelière de Lausanne
Le Chalet-à-Gobet
1000 Lausanne 25
Switzerland

E-Mail: thouraya.gherissi-labben@ehl.ch
Fax: + 41 21 785 13 25

Thouraya GHERISSI LABBEN has a university background in Management Sciences: PhD and postgraduate degree in management from the University of Montesquieu Bordeaux IV (France) as well as a Bachelor degree in Hospitality Management from the University of Tunis III (Tunisia). Her PhD focused on the subject of “Fine Arts as an investment: The case the French market of paintings” using the technique of multi-criteria decision making. She has also professional experience in international hospitality industry (Europe and North Africa), operating in financial and marketing and sales departments in large as well as in small and medium sized companies. In addition, she came back to the University of Tunis III as Professor of Strategic Management.

She is currently the Director of the Research Department (the Lausanne Hospitality Research) at the Ecole hôtelière de Lausanne (EHL), the unique centre of research for hospitality industry in Switzerland. At the same time she is professor at EHL. Her teaching interests are strategic management in SME and research methodology (quantitative and qualitative approaches). She is currently leading several research projects and has many publications (book chapters, articles in academic journals, etc.) and contributed to several international conferences on topics related to hotel strategy, TIC adoption in hotels and hotel client satisfaction and loyalty.

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